Help Center

When you start a trial, Milo reads your website and sets up your assistant automatically — your prices, opening hours, services, and contact details. From your dashboard you can:

1. Try your assistant under Bot Settings — ask it questions a customer would ask.
2. Review what it knows under FAQs & Info and fix anything that's wrong or missing.
3. Install it on your website (see below) — that's when it starts catching customers.

Your assistant only answers from the information you approve — it never invents prices, hours, or services. If a visitor asks something it doesn't know, it says so and offers to take their contact details instead.

Questions it couldn't answer appear at the top of the FAQs & Info page, so you always know what to add next. The more you add, the better it gets.

Installation is the same everywhere: copy your install script from the Install page in your dashboard, and paste it into your website just before the closing </body> tag. It looks like this:

<script src="https://askmilo.chat/widget.js" data-bot-id="YOUR_BOT_ID"></script>

Platform-specific steps below. If you get stuck, email us and we'll install it for you — free.

1. In WordPress admin, go to Appearance → Theme File Editor — or easier: install the free plugin "WPCode" (Code Snippets).
2. With WPCode: Code Snippets → Header & Footer → paste the script in the Footer box → Save.
3. Reload your website — the chat bubble appears bottom-right.

Using a page builder like Elementor or Divi? Both have a "Custom Code" section under their settings — paste it there with location set to body end.

1. In your Wix dashboard, go to Settings → Custom Code.
2. Click + Add Custom Code, paste the script.
3. Set "Add Code to Pages" to All pages, and "Place Code in" to Body — end.
4. Click Apply and publish your site.

Note: custom code on Wix requires a paid Wix plan with a connected domain.

1. In your Squarespace dashboard, go to Settings → Developer Tools → Code Injection.
2. Paste the script into the Footer box.
3. Save — the bubble appears on every page.

Note: Code Injection requires a Squarespace Business plan or higher.

1. In Shopify admin, go to Online Store → Themes.
2. Click ··· (or Actions) → Edit code on your current theme.
3. Open layout/theme.liquid, find the closing </body> tag near the bottom.
4. Paste the script on the line just above it, then Save.

1. In Webflow, open your Site Settings → Custom Code tab.
2. Paste the script into the Footer Code box.
3. Save and publish.

Note: custom code requires a paid Webflow site plan.

Open your site's HTML and paste the script just before </body>. If a web agency built your site, forward them the script — it's a 2-minute job for them. Milo works on any platform that allows a script tag: Joomla, Drupal, One.com sitebuilder, custom code, everything.

When a visitor leaves their contact details, you get an email instantly, and the lead appears under Leads in your dashboard with status tracking (new → contacted → done). The notification email address can be changed under Bot Settings.

Which languages does it speak? Your assistant replies in the language the visitor writes — Danish, English, German, and many more.

Will it slow down my website? No. The widget is a single small script that loads after your page is done.

Is it GDPR-compliant? Visitor data is only used to answer questions and pass leads to you — never sold or used for advertising. Details in our privacy policy.

Can I change how it looks? Yes — name, welcome message, and color under Bot Settings. It updates on your website instantly.